Target

We have always been more inclined to shop at Target more than anywhere else. I remember shopping at the Trussville Target 15 years ago and it was certainly our preferred store. We moved away for a few years and moved back and this store has really gone down hill in the last few years. If you didn’t know better, you would think the empty shelves of the Covid era were never restocked. The grocery section of this store has constantly empty shelves throughout the grocery and health care sections. It’s really remarkable. The meat cases and the bread shelves are regularly desolate. At any given time you can come in this store and find multiple product outages and empty shelves.most especially on a Sunday evening. Are we not stocking and bluffing shelves? Is the store selling out and not restocking fast enough? Is it a manpower issue? I spoke to an employee in the grocery section. I asked why it always seemed like there were empty shelves here and I don’t see that at other grocery stores in the area. She told me…. “well, technically we are not a grocery store”. I just don’t get it because I don’t see this issue at other grocery stores in our area.

I went in the store for a pickup, and spent some time browsing. The pick I p/customer service line was long, but as I was not in a rush, it was fine. Also, the team reacted quickly, and there were promptly 3 people there to help, and we were all taken care of quickly.

I called this store two times and no one picked up the phone. The third time someone did and said they were looking online then hung up on me. I quickly called back because I thought they accidentally hung up and they didn’t answer again. I saw other reviews with the exact same problems.

I would like to send a shout out to (Jerrell).👈 This employee at Target 🎯 in Trussville, Alabama is an outstanding person .👈 He helped me sign up my account online. He was very professional, well spoken, knows his job very well, not 👈 at all disrespectful. This is the type of help that I would like to get when I come to a store. I have only shopped there 3 times. I see this employee moving up the corporate latter. I will be calling the corporate office as well to mention Jerrell . Thank you Sir for helping me. You are an outstanding Employee of Target 🎯!👌

I was just in Target and it was 13 minutes to closing. There was a gentleman in a cap with long hair approaching the entrance door from the inside as i approached the entrance from the outside. He locked the door in my face. I then walked over to the exit and entered there. I walked over to customer service and explained that I needed a dry erase board because I needed to take an online test tonight. They were very helpful. Acknowledged that I was trying to shop quickly as to not hinder their closing process. The young lady who rung me up was very friendly and helpful in addition to her counterpart adjacent to her register was pleasant and jovial. I explained that I was parked in handicap space. *Although, I am not in a wheelchair I do have a valid handicap). I asked was it possible for them to accommodate me and let me out of the doors I came in because the distance in the walk in the humidity can trigger my asthma. Gena, with a walkie talkie said "No, we have to secure the building. " I get that, but in this instance I do believe they could have been more accommodating considering my condition. Disappointed. Where is the concern...dnt want a pity party ...just want to breathe. Thanks Gena. I have been sitting here 20 minutes before catching my breath after having to take my rescue medication . NO STARS TODAY JUST DISAPPONTMENT. well it made me give 1 star to post🤦🏾‍♀️

This location SUCKS! I’ve been trying to get someone on the phone for almost an hour. Sometimes someone will pick up, not say anything, then hang up. Majority of the time it just rings and rings. No reason to have a customer service line if you won’t answer it or lines to departments that won’t answer.

What incompetent, 8th grade drop out bozos are you all hiring to do the shopping for drive -up orders? This is absolutely LUDICROUS! Now i have to drive all the way back to a store to replace an item i already paid for and relied on these people to get right-since it was the SIMPLEST of tasks i assumed it wouldn’t be mucked up to this extreme extent. Would you feed your family this? I sure as hell hope not.

They have the switch in stock