Dollar General

I shop at a lot of Dollar Generals and rather like the company. However, the store located at 7241 Moffett Road, is the WORST Dollar General I've ever been in. There's usually only one person running the whole store, that includes cashiering, putting out freight, and managing. The shelves are almost always nearly empty. However, there are pallets and pallets of freight everywhere throughout the store. It's quite disappointing when you want to run in a quick store to pick up a couple of things instead of going to a big grocery store, and you can't find anything on the shelves nor can you find an employee to help you out. Today I ran in for a couple of things, and there was four or five customers standing in line and no employee to be found. Three of the customers left their items to the side and just walked out. Me and one other person stood for a few minutes until I called out "hello?, there's customers waiting at checkout." The manager finally came out and helped us customers that decided to stay and wait. They do have a self checkout, but it's on the fritz. If they don't think they're going to be able to have a cashier available, they need at least have their self checkout working so that customers can get in and out of the store quickly without having to hunt for somebody. This store really needs some help. There's so many things going on in that store that is very disappointing for customers and is making it cause them to lose business.

This store is disgusting. It is on organized, messy and dirty. Add to that the air conditioner wasn’t working. And apparently the cashier was too stoned to move faster than a snails pace.

Unfortunately , this is the worst location. The parking lot is always extremely nasty. Then the store is always empty. This store hasn’t been stocked in a long time! If other DG stores are able to maintain their stock to some extent, I don’t understand why this one can’t. They have random toys on racks that are placed in the front where clothes for kids used to go, not even sure anymore. The last time I was in there I came in, got what I needed and never saw any employees. Luckily the self check out was working, but how much merchandise is stollen like this There was one other person behind me at the self check out and we couldn’t believe that no one had come out at all! There is a bell on the door so you know when someone enters. I was in for over 19 mins as well. The staff is always busy talking to each other as well when ringing you up to where you are normally waiting while said employee holds your stuff, distracted and not scanning. I won’t be going back anymore.

THIS Store has not put up merchandise in the past month Why have a sale Customers are trying to get items thereselves Somebody is going to get hurt climbing on to metal carts. Tryed TALKING to employees they say Mgr Laura will not LISTEN to anyone maybe when they go out of buss. Go too Semmes store clean you can actually buy items without the hassle and Rude EMPLOYEES! District office NEEDS to do SOMETHING!

When I was in the store today there were about 20 people lined up to check out. Finally another lady opened another register. I always shop at this store. Sadly, not the managers fault, but corporate won't let them have the floors cleaned & waxed but maybe 2 times per yr. The store is always well stocked but the floors are nasty. This is like this in all of your stores. I worked in management of a retail chain & I know personally how much more customers will buy when they see clean shiny floors. I have seen these girls mop but it does no good because your management won't let them have the floors cleaned & waxed. It makes everything in the store look dirty. A clean well stocked store has no excuse for you not letting these managers have the floors done. Your competition has them done so why not your stores. I know this costs money but add in the cost of at least every two months to have them cleaned & waxed. It makes a customer stay later to look at not just what you came in to buy buy but to stay in longer to shop the entire store. I hear your customers talk to the cashiers about it but they say corporate won't allow them to have it done due to the cost. Just add a penny to lots of items & this will help pay for that cost. Great stores but FILTHY floors. Not the managers fault as it is corporate not wanting to let loose of the money to have each store done. Family $ & Walmart have their floors done always so why be so cheap?Costing you money in the long run.....

Decent store. Company needs to staff more people, as one person cannot do everything needed to maintain the store. Other than that, enjoyed the visit and pucked up some snacks we had forgotten to pick up elsewhere.

This visit to this particular store REALLY made me NOT want to go back. I see signs EVERYWHERE about MUDT WEAR FACE MASK. Well, when I walked in 1 manager an a cashier was stocking the shelves.. They weren't wearing a mask..NO MASK on customers and as I was approaching the register I had a customer behind me who WALKED up in MY SPACE WITH NO MASK ON. I will NOT go back into this store. They can refuse the right to serve you. People WEAR your masks PLEASE.. Respect others space..

Only giving one star because zero isn't an option, slow incompetent staff, no one is ever at the counter. Line is always ridiculously long, due to staff members not willing to operate the other registers. Always nasty, never has stock put up!!! So I then have to go to another store anyways to obtain my items. So now I just pass this dollar general all together and go to walmart, which isn't as convenient a lot of the times.