NewLIFE Fertility/New Leaders In Fertility & Endocrinology LLC

I couldn’t have ask for a better experience! I was a patient at the Mobile location. Kathleen and Stephine were amazing and continue to be a huge support to me. Dr. Ripps was determined to help me and he did! Most people think just because they do fertility treatments they will become pregnant. I wish this were true but this process takes patience. So in closing good luck on your journey pack your patience and trust your medical team. This team was nothing short of wonderful to me and my family!! I will forever be grateful!

As we prepare for our second child to arrive, it is only appropriate that I share a proper review, for others to see, of NewLIFE. Infertility is a hard topic to discuss and the process of getting to the end result is quite intense; however, with the staff and providers in the Mobile office, our dreams became a reality, TWICE. I encourage anyone who has questions about infertility, assisted reproduction, etc. to reach out to Dr. Ripps. Do not let any preconceptions or barriers stand in your way. You will be treated with kindness and understanding, while being presented with you options to reach your personal goals. Kathileen and Stephanie are highly trained professionals that treat you more like family thank patients. The ease of scheduling, ongoing communication, and clear treatment protocols made our experience much easier than ever anticipated. We shopped all around Mobile and nothing comes close to what NewLIFE officers. The support team in the NewLIFE Mobile office is excellent. At my age (above 40 when we started the process trying for our first child), I had little to no hope of having a baby and as I mentioned, I am expecting number two. I am so glad we found the NewLIFE Mobile office. Our experiences have been so positive.

I wanted to give this place an opportunity to redeem themselves. My wife scheduled an appointment on the 11th for the 22nd. She received a confirmation call for the appointment on the mornining of the 20th only to be called back by their office the afternoon of the 20th to say the appointment time was unavailable but they could see us on the 26th or the 15th of the following month. Not even the courtesy of an explanation as to why our scheduled and confirmed appointment was cancelled. My wife was devastated. Dealing with Infertility has been an extremely frustrating experience for us and instances such as these make it no better. This is not the first instance of unprofessionalism we have experienced with this place but it is the most recent. They should be more empathetic to the people that place not only the trust but their hopes and dreams in their hands and considerate of their patients' time. I also suggest that they are more open during consultations about what to expect as far as the frequency of appointments and cost. We often would have appointments where you go in to have a 5 or 10 minute conversation about the next appointment but they charge you for each visit you make. I understand they are ultimately in the business to make but some of those appointments could have been discussed over the phone and save the patients few dollars. At any rate after the unprofessionalism, the excessive amount of seemingly unnecessary appointments, a few thousand dollars in hospital bills, and an in retrospect the unnecessary removal of one of my wife's fallopian tubes with zero results we will go back to the drawing board.

Quick appointments. Incredible staff. Very transparent about my options. I could not have imagined a better experience during a difficult time. We have a little one on the way because of this group!

Save yourself some pain and heartache by choosing a different fertility doctor. If you don’t do things “there” way they don’t want you as a patient. It’s ridiculous and highly disappointing. If you want a truly caring fertility doctor I recommend Dr. Inge, he genuinely cares about you as a person and doesn’t just see you as a dollar sign. Terrible doctor and terrible staff!

I can remember going here and the assistant was so rude, she did it in front of staff and didn’t once get in trouble for her mouth. I walked out that day and I will never attend this clinic again.

Absolutely love this place! Literally the sweetest staff ever.