Monroe County Hospital

Went in with my back killing me. After sitting in the waiting room for over a hour. The lady at the desk literally calls me up there and tells me she forgot about me. They put me in a room finally. I walked out 2 hours later. No nurse no doctor no one came to my room. I wish I could give this hospital a negative. They where not busy. No one in the parking lot really. It's the worst hospital I have ever been to.

Other than CNA’S/NURSES, cursing out patients that fell and yelling for help, and the HEAD NURSE and other nurses, HR, & EVS, trying to cover it up, I guess it will be ok, if you don’t report wrongdoing!!!

After being sick with flu for days I realized I was going to have to seek help. I was sure that I'd caught the flu from my daughter and I needed a doctors excuse because there was no way I was going to work. Sign the book between 8 and 8:30 I guess and I was dying could hardly walk. I Start getting really hot I mean I can hear my brain sizzling so I jump and look at the time and it's 9:30 and I m running outta time I got to get help so I run to urgent care only to find out nobody's there. I just knew they would have tamaflu that's all I need dog for real but no I have to go back and sign a new sheet and wait obviously sick. No one calls my name for another hour. Another long hot hour where I had ti cool my body off. I mean the reason I'm here is I want to live so I took off my sweater and lowered my own temperature and then to be treated so hated hateful and in such a threatening and hostile way because I had the audacity to come to a hospital for help and sure enough I had the flu. You'd would have found out sooner if somebody would have cared enough when I was delirious with fever and could hardly breath for 2 hours to have asked. ---‐No Dr. STALLWORTH-- I'm not 'normal" I'm sick that's why I'm here. Please tell me where you would like me to go for help because I'm really confused. Thanks for the tamaflu and the excuse that's all I needed but instead had the worst experience of my life and didn't deserve it.

The OBGYN day shift staff is horrible.They are racist, rude and very disrespectful. They falsely accused my daughter of having Covid and denied her visitors. The night shift staff was and is awesome. We love the night nurse Elaine. Elaine and the other nurse working with her made the stay pleasant. Day shift nurses will lock you out and won't let you back in. The day shift nursing staff is the worst. Thank you so much to Dr.Jamestteti(sorry if misspelled) and the doctor that assisted her. You women are awesome. The rest need to be fired.

I highly doubt these review get seen so I will contact the hospital as well. I went in yesterday to update my husband’s insurance because we got a rather large outstanding bill, and even though insurance was provided at the time of visit, they were never billed - the older lady at the window when I walked up and I said hello, she looked up at me, then my daughter and rolled her eyes at us, she did not even respond back to me with words. I told her the reason why I was there. She picked up a phone to call for somebody else, she slams the phone down and says well the girl you need to deal with isn’t picking up, you’ll have to come back or call back later and she went back looking at her Facebook on her tablet, I said excuse me, so you’re telling me that you can’t take the information & provide to her on my behalf? She looked up at me again, rolled her eyes with a very rude unprofessional tone and said “no that’s not my job”..!!! and then gave me a business card and put her head back down scrolling back at her tablet- at this point, I’m a little frustrated and I asked exactly what her job was because greeting previous patients in a polite manner clearly was not in her job description. She still refused to help me and wouldn’t even talk to me. Whoever this lady reports to seriously needs a talking to when it comes to assisting those who walk in that hospital up to that window!!!

I've never been told I couldn't leave until I had a driver come and pick me up...Maybe they should think about telling people this before they give them medicine...Because My mother is having to drive from an hour away in the middle of the night to come drive me 5 minutes down the road this is absurd and Really just blows my mind!!!! The Medical attention was satisfactory but the thoughtfulness of it being so late and having to wake my mother up just to come drive me home is well pretty inconsiderate...This has never happened before I'll know next time to ask in advance since some people don't think to ask ahead of time.

I will admit, I was nervous to bring my daughter into MCH, because of the reviews. We are from north Alabama and there was no where else to go. I’m glad we ended up going to MCH. The staff, the nurses and especially Dr. Lane were absolutely wonderful. Dr. Lane went above and beyond my expectations and made sure our baby girl went home taken care of.