Summit Healthcare Family Medicine Snowflake-Taylor

Dr Chad Brimhall is so good at asking the right questions & being very thorough. He has a great bedside manner, very professional yet so easy to talk to. He seems to really care about his patients. All his staff have been very kind also. Great office to visit!

I went in today as a walk-in and was in and out within 35 mins. Dani at the front desk was amazing getting me checked in so quickly. Due to the symptoms I was displaying, she advised me to pull up behind the building and wait in my vehicle so as not to expose anyone else in the waiting room, which I totally agree with. I didn't want to sit in there with a mask on feeling like crud anyway. As soon as I pulled up out back, PA Randy called me in and did some tests and sent my scripts to my pharmacy with my diagnosis. Everyone at the facility today was very kind and efficient from the beginning to end! Thank you, Summit, for always being great!

The front desk receptionist (Dani)? Was very rude when I called. This has happened more than once. My Dr Chad Brimhall is great and so is his medical assistant. My last appointment she said I could call and talk to her or leave a message. She also explained that I could get a phone call returned from her or the doctor and even do a phone visit if needed. But, you can’t get through the front desk girl to do any of that. She was very rude and condescending. I live 30 minutes out of Snowflake so it’s not always convenient to make an appointment when you just need to ask a quick question. I will be explaining this to my provider when I actually do make an appointment.

This freaking "urgent care" is an absolute joke. Not only do they not abide by their posted hours, they close whenever they damn well please. If a medical facility cannot be trusted to be open when they say they will be....how can you trust them with a runny nose or a broken bone. I couldn't even say if the staff are good or bad BECAUSE THEY'RE NOT OPEN!

Staff and walk-in clinic were great experiences. However, Murphy lacks professionalism. He talks down to his patient when they raise medical concerns. Learn some tact. I knew something was off about him when doing my children's intake appointments. He just had an overall condescending attitude with them. A medical office is no place for the unprofessional comments and attitude. You're not funny if that was what you were going for. Unfortunately, his rude comments and behavior reflect negatively upon all of summit. 19 November 2024 update I suppose Murphy and his unprofessional demeanor has rubbed off on the front desk staff as well. The woman intaking my son and I thought it would be cute to make inappropriate "jokes" rather than act like a professional. Time to find a new urgent care as well.

10/11 @ 12:30pm . Only came to this specific clinic because they could do TB testing walk ins. Needed to get it done for a job and front desk receptionist Dannie was very disrespectful. Genuinely was appalled at the way she spoke to us, almost thought it was a joke for a second until it kept going. She made it very obvious we were an inconvenience, EVEN rolled her eyes at us when we mentioned needing 3 tests done. MIND YOU, the waiting room was empty and it was quiet there. Grunting and sighing at everything we were saying and treating us poorly when I mentioned that our company is paying for these tests to be done and not us. She continued to sigh and when we had questions, she called her boss and would nonchalantly make us out to sound stupid? I wish this were a joke but 3 of us who were there and experienced this disrespect from the minute we walked in, was absolutely ridiculous. Maybe she should work in corrections instead.. anywhere where her rudeness is tolerated 🤦🏼‍♀️